Boiler Frequently Asked Questions At ZOZEN

1. What’s your after-sales service and quality warranty?- We guarantee quality of the machines for a period of 12 months from the date of trial run finish, but not to exceed 18 months from date on which the goods leave factory. If any parts (excluding easily damaging parts) are found defective in quality in the first year, we will replace free-of-cost.

2. What’s the term of your payment?-30% payment by T/T as the earnest money and the buyer should pay the rest value to the sellerby T/T or L/C at sight and irrevocable before the goods leave factory.

3. What’s the installation ?-We will arrange the engineer to guide to install the machine, take trial run, the buyer should prepare the installation materials and team workers. The actual expenses incurred for accommodation, food, round trip travel tickets for the engineer, insurance, and labor charge should be borne by the buyer. The labor charge for the installation guild engineer is US$100 per day. If not completed within the limited installation period for the project, cost doubled; If the buyer self-installs and self-takes trail run of the machine without seller’s guild, the buyer should bear the responsibility if the problem of equipment running appears.

4. What’s the fuel consumption?-We need to know your fuel analysis report .